In the fast-paced world of fintech and SaaS, customer relationships are the foundation of business growth. Chargeback.io, a leading startup helping online merchants prevent costly chargebacks, is now hiring an Experienced Account Manager for B2B SaaS. This role is designed for professionals who thrive on building trust, solving problems, and driving customer satisfaction.
If you’re passionate about client success and want to grow with a company making an impact in digital payments security, this opportunity might be your perfect match.
Why This Role Matters in 2025
With global e-commerce expected to exceed $6.3 trillion in 2025 (Statista), protecting online businesses from fraud and chargebacks has never been more important. Chargeback.io provides cutting-edge technology that safeguards revenue while helping merchants maintain trust with their customers.
As an Experienced Account Manager for B2B SaaS, you’ll be the face of the company — ensuring every client has a seamless experience and measurable success.
What you’ll do at Chargeback.io
This isn’t a transactional role. It’s about long-term partnerships. As the Account Manager, you will:
- Serve as the primary point of contact for clients, from onboarding through ongoing support.
- Provide customer success through chat, email, phone, and video calls.
- Troubleshoot SaaS platform issues and escalate when necessary.
- Build long-lasting trust-based relationships.
- Identify client challenges and work proactively to improve their experience.
- Drive word-of-mouth referrals, one of the strongest growth channels for Chargeback.io.
What You’ll Need to Succeed
To excel as an Experienced Account Manager for B2B SaaS, you’ll need:
- 2+ years of account management experience in SaaS or fintech.
- Strong English communication skills (verbal and written).
- Problem-solving mindset with quick adaptability.
- Ability to work independently in a remote-first environment.
- Confidence to manage client demands with professionalism and empathy.
Growth & Pay Range at Chargeback.io
While official salary details aren’t published, based on market data from fintech and SaaS startups in 2025, the expected pay range for this role is between $65,000 – $95,000 per year, depending on experience, region, and skills.
This competitive package often includes performance bonuses, remote work flexibility, and opportunities for career advancement.
Why Join Chargeback.io?
Working at Chargeback.io means becoming part of an innovative startup culture where your voice matters. You won’t just manage clients — you’ll influence product development, shape customer success strategies, and directly contribute to company growth.
Chargeback.io is still early in its journey, making this a career-defining role for those who want to create a big impact.
How to Apply
To apply for the Experienced Account Manager for B2B SaaS role, simply send a short video introduction answering:
- Who you are (name, location, background).
- Why does this role excite you?
- Why you’d be a great fit.
- One achievement you’re proud of.
- What do you enjoy outside of work?
📌 Pro Tip: Be authentic and confident. Chargeback.io values people who are genuine, passionate, and eager to grow.
👉 To explore more opportunities, check out the BMW Career Page
Final Thoughts
The demand for Experienced Account Managers in B2B SaaS is skyrocketing in 2025, and Chargeback.io offers the chance to join an innovative team at the forefront of fintech security. If you’re looking to grow professionally while making a measurable impact, this role could be your next career breakthrough.